Therapist listings are provided by BetterHelp. We will earn a commission at no extra cost to you if you use our links to buy.

Hayley Matthews
Experience
5 years
Based in
United Kingdom
Sessions
Online
Languages
English

Therapist or counsellor · United Kingdom

Hayley Matthews

BACP, NCPS

Empathic counsellor for life’s difficult changes

Continue with Hayley

Opens BetterHelp, where you can review online therapy options and next steps.

Registration on record

BACP
United Kingdom · 384237
NCPS
United Kingdom · NCS23-01468

As listed on the therapist's profile. Membership can be checked with the professional body named.

  • Person-centred care
  • Attachment focus
  • Practical tools

About Hayley

Hayley Matthews is a counsellor who helps people manage stress, anxiety, low self-esteem and the aftermath of trauma and loss. She sees clients who are struggling with relationship and family tensions, addiction, sleep and eating problems, ADHD and mood difficulties such as depression and bipolar. Hayley’s approach aims to make stressful changes feel more manageable and to build practical ways of coping.

Hayley uses a person-centred way of working that focuses on what matters to the client. She listens with warmth and respect, and helps people make sense of their life experiences. That can include exploring how past attachments affect current relationships and how thoughts and behaviours maintain distress.

Her offer includes a blend of approaches such as attachment-focused work, cognitive behavioural techniques and mindfulness. Sessions may involve talking, reflective exercises, journaling or metaphor to help people notice patterns and try new ways of responding to difficulty.

Hayley has five years' experience working in mental health and the care sector. She is a registered member of the British Association for Counselling and Psychotherapy, BACP, and holds NCPS. Her practice is supported by clinical supervision and professional insurance.

Sessions are provided in English and are based in the United Kingdom. Before booking, people should check the current session options and scheduling details to make sure they fit with everyday life.

Areas of expertise

Also works with

AddictionsLGBTRelationship issuesFamily conflictsGriefIntimacy-related issuesEating disordersSleeping disordersParenting issuesAnger managementCareer difficultiesBipolar disorderCoping with life changesCoaching

Additional focus areas

AbandonmentAging and geriatric issuesAttachment issuesAutism and Asperger SyndromeAvoidant personalityBlended family issuesBody imageCancerCo-morbidityCodependencyCommitment issuesCommunication problemsControl issuesDissociationDrug and alcohol addictionEating and food-related issuesFamily problemsFatherhood issuesFertility issuesGuilt and shameHearing impairedIsolation / lonelinessJealousyLife purposeMen's issuesMidlife crisisMood disordersNarcissismObsessions, compulsions, and OCDPanic disorder and panic attacksParanoiaPersonality disordersPost-traumatic stressSeasonal Affective Disorder (SAD)Self-harmSelf-loveSexualitySocial anxiety and phobiaWomen's issuesWorkplace issuesYoung adult issues

Therapeutic approaches

Attachment-Based TherapyClient-Centered TherapyCognitive Behavioral Therapy (CBT)Existential TherapyMindfulness TherapyMotivational InterviewingNarrative TherapyPsychodynamic TherapySolution-Focused Therapy

Experience

5+ years

Credentials

BACP · United Kingdom, NCPS · United Kingdom

Languages

English

How her approaches translate to online therapy

Attachment-Based Therapy helps people look at how early relationships shape current feelings and reactions, and it can be useful for challenges with trust, abandonment or intimacy. Client-Centred Therapy focuses on listening and understanding without judgement, helping people find their own pace and direction in therapy. Cognitive Behavioural Therapy (CBT) involves noticing unhelpful thoughts and testing new behaviours to reduce symptoms like anxiety or disturbed sleep.

Finding the right mix of approaches is part of the work together. The therapist will discuss goals, preferences and what feels most helpful, and will adapt techniques as the relationship develops. This collaborative approach means techniques can be adjusted week to week to suit progress and practical needs.

If you are considering online work, check the current session options before booking as formats are not listed here. Online sessions can make it easier to fit counselling into a busy day, reduce travel and allow a shorter check-in when time is tight. Some people find written exercises, journaling or metaphor work transfers well to remote sessions, and practical CBT or mindfulness exercises can be set as between-session tasks to support daily life.

Frequently asked questions

What kinds of difficulties does Hayley help with?

She sees people struggling with stress, anxiety, depression, trauma and abuse, self-esteem, addictions, relationship and family issues, grief, ADHD and a range of other concerns listed on her profile.

What is her therapeutic style like?

Her work is person-centred and relational, offering warmth, genuineness and non-judgemental listening while using practical techniques to address problems.

How much experience does she have?

Hayley has five years' experience providing short-term and longer-term counselling in mental health and care settings.

Which credentials does she hold and where is she based?

She is a registered member of the British Association for Counselling and Psychotherapy (BACP) and holds NCPS; she practises in the United Kingdom.

Do sessions take place in languages other than English?

Sessions are offered in English.

Can international clients work with her?

She is not currently taking international clients.

How are sessions arranged and how much do they cost?

Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin if I want to work with her?

Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Before you get in touch

Therapists listed here offer talking therapy online. A profile is not a diagnosis of you or of anyone in your life, and no therapist can promise how a relationship will turn out.

If you are in danger, or someone is hurting or threatening you, contact emergency services or a domestic-abuse helpline. The numbers are at the foot of this page.

Back to all therapists

Hayley MatthewsReview online therapy options on BetterHelp.

Continue with Hayley